Julien Grisoni has extensive experience in customer success and software implementation roles. Julien currently works as a Customer Success Director at Katalon, where they offer software automation solutions to teams and projects worldwide. Prior to this, they served as a Customer Success Manager at Contractor Compliance Inc., where they facilitated onboarding and education for clients to ensure the success of the platform. Julien also has experience at CareerBuilder, where they held roles as a Software Solutions Consultant and Senior Software Implementation Consultant, providing sales support and implementing HCM solutions. Additionally, they worked at Achievers as a Software Implementation Manager, delivering multiple SaaS implementations for global clients and resolving member inquiries. Earlier in their career, Julien served as a Business Development Consultant at Business France, promoting French trade interests in Canada, and as a Junior Consultant at Carrefour, managing event management and promotional activities.
Julien Grisoni has a Bachelor's Degree in Business Administration, Management, and Operations from IÉSEG School of Management, which they obtained between 2001 and 2005. Julien then went on to pursue a Master's Degree in Business Administration and Management, General from the same institution, completing it between 2006 and 2008.
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