John M S.

John M S. is an Information Technology Business Manager at Kayrros since November 2021, overseeing end user computing needs across multiple international teams and managing IT service processes. Prior to this role, John served as IT Support at MedinCell, resolving client IT issues and managing support tickets through JIRA. Experience as an IT Support Technician at Uganda Aids Commission involved being the primary contact for resolving IT problems among staff, while a Graduate Trainee role at National Planning Authority allowed John to enhance IT support skills in desktop and network administration. John holds a Master's degree in Management Information Systems and Services from ESIEE Paris and a Bachelor's degree in Information Technology from Uganda Martyrs University.