Thiago Tavares

Thiago Tavares has extensive experience in banking and customer service, currently serving as a Governance, Compliance and Risk Associate at KBC Bank Ireland since February 2017. In this role, Thiago acts as a communication liaison between the KBC Contact Centre and the KBC Employee Council, while also working as a Credit Risk Assurance Analyst responsible for monitoring credit underwriting decisions. Previous positions at KBC include Consumer Finance Associate, where Thiago managed customer interactions related to personal loans and training new team members. Prior to KBC, Thiago owned and managed Gr8 Cleaning Services, overseeing a team and client relations, and worked as a Sales Consultant and Store Manager at Luxottica's Sunglass Hut, focusing on customer satisfaction and team management. Thiago holds a Level 8 degree in Banking and Financial Support Services from IOB and a Bachelor of Arts in Business Administration from the University of Hertfordshire.