Mary Muteshi

Mary Muteshi is an accomplished professional with extensive experience in customer service management and human resources development. Currently serving as a Cash Manager and previously as Service and Administration Manager at KCB Bank Group, responsibilities include directing administrative operations for efficiency. As a part-time Learning and Development Lead at ShimaHR Consultants Ltd, Mary has facilitated various training programs in Kenya and South Sudan. With prior roles including Customer Experience Manager and Senior Laboratory Technician, Mary brings a strong background in customer relations, laboratory operations, and educational instruction. Mary holds a Higher Diploma in Human Resources Management and Services from the Institute of Human Resource Management and a Bachelor's degree in Biochemistry from Egerton University.