Susan Franconi Mulligan

Susan Franconi Mulligan is an experienced operations manager and IT administrator at Keches Law Group, where responsibilities include designing and implementing advanced case management software, streamlining document processes, and leading compliance with Massachusetts state standards for personal information protection. As a paralegal, Susan managed various assignments for multiple attorneys related to medical treatment histories and legal documentation. Additionally, Susan served as Executive Board Secretary at AMC SEM, documenting and maintaining board meeting records. With a background in technical consulting as an account manager at Shuster Labs, Susan possesses extensive knowledge of regulatory compliance and product testing. Susan holds a Certificate in Paralegal Studies from Northeastern University and a BS in Environmental Science from Keene State College.