Fiona Smart has been serving as a Key Account Manager at Kefron since April 2001, where responsibilities include managing service client management for twelve top clients, project management, and developing tailored onsite solutions across various sectors such as finance and pharmaceuticals. Prior roles within Kefron include Data Entry Operator, Service Delivery Management, Cataloguing Data Specialist Manager, and Customer Service Supervisor, demonstrating extensive expertise in customer service, project oversight, and staff development. Previously, Fiona held a position as a Customer Service Representative at Dunnes Stores and worked as a Chef at Graham OSullivan. Fiona holds a Diploma in Leadership Management and a Diploma in Organizational Leadership & Research from Griffith College Dublin, showcasing a strong educational background in management.
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