Michael Williams

Michael Williams serves as the Global Chief HR Officer at KellyDeli since January 2020, contributing to the executive team of a rapidly growing and socially responsible business. Responsibilities include establishing HR strategies to maintain cultural consistency. Key achievements include improving the franchisee NPS score by 14 points and regular reporting on reward strategies to RemCo. Prior roles encompass HR Consultant at Nando's UK & IRE, Chief People Officer and People Director at Byron, Director of People Development for DeVere Hotels and Devere Village Urban Resorts, and Group Director of People Development for Hotel du Vin and Malmaison. Michael has consistently driven employee engagement, talent development, and operational efficiencies across various organizations, earning multiple industry awards for excellence in human resources and talent management.