Rajeev Ramesh

Rajeev Ramesh is currently the Senior Deputy General Manager of Customer Experience at Keolis Hyderabad Mass Rapid Transit System Pvt Ltd, a position held since July 2024, where responsibilities include overseeing customer experience, fare sales, passenger information, and corporate communications. Prior to this role, Rajeev served in various capacities at Keolis Hyderabad, including Senior Manager and Customer Relations Management Manager, demonstrating a progressive career focused on enhancing customer service and operational excellence. Rajeev's professional background includes operations management roles at GENPACT and Dell International Services, with significant contributions to improving customer satisfaction and service delivery. An MBA graduate with a specialization in Marketing from ISBM, Rajeev also holds a DHMCT degree in Hotel Management from the Institute of Hotel Management.