Robin joined MAM Software (UK) in 1990 as a System Engineer and shortly moved into application support. He spent ten years taking on increasingly responsible positions, team leading a growing number of technicians. In 2003, Robin was promoted to the management team, creating the Support Services Department. In 2013, Robin was promoted to Operations Director. In 2018, he became VP of Group Operations across MAM USA and MAM UK. With the acquisition of MAM by KCS in 2019, Robin was allowed to expand his reach beyond MAM and was promoted to Senior VP of Operations across North America. Reporting to NA Chief Executive Office Heather Preu, Robin is responsible for all operations of the KCS North American business units, including MAM Software.
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