Natalie Gomez Cifuentes

Natalie Gomez Cifuentes is an experienced professional in customer support and technical solutions, currently serving as a Support Analyst at Keyloop since September 2024. As Co-Founder and Administrator of Flash Clean since October 2022, Natalie has designed a user-friendly website and developed a customized CRM system to enhance client task management and customer support. Previous roles include Technical Solutions Specialist at FLO EV Charging, where data analysis and troubleshooting protocols improved operational performance, and Customer Experience Associate at Kitco Metals Inc., recognized for exceptional service and relationship building. Leadership experience includes serving as Local Chapter President and Director of Talent Management at AIESEC in Concordia, where effective strategies led to a record retention rate. Educational credentials include a Professional Certificate in Computer/Information Technology Administration and Management from McGill University and a Professional Certification in Data Analytics from Google.