Holly Phillips

Holly Phillips serves as the Digital Customer Experience Manager at Keysight Technologies since August 2014, where responsibilities include developing and managing the external website customer experience, site strategy, and conducting extensive customer research. Achievements during this tenure encompass designing a new CMS platform that led to an 8x increase in page visitors and defining a digital customer experience for software that increased customer awareness by 180%. Prior experience at Agilent Technologies spanned various roles, including Usability, Research, and Optimization Manager, where Holly built usability testing functions, managed critical design projects, and implemented innovative testing methodologies. Holly holds a BSEE and MSEE in Electrical Engineering and Fourier Optics from Stanford University.