Nicole Lang has had a diverse and extensive work experience. Nicole is currently the CEO and Co-Founder of Blues Point Inc., an AI-enabled, SaaS-based platform that simplifies and manages enterprise compliance. Prior to this, they served as the CEO of Keywork Labs Inc., where they led the growth and day-to-day operations of the company. Keywork Labs provides technology programs in areas such as broadband engineering, network and data security, and custom software development.
Before their time at Keywork Labs, Nicole held various roles at Shaw Communications, including Vice President of Customer Care for Shaw Cablesystems and Senior Director of Customer Care and Product Development for Shaw Direct. In these roles, they managed the operations and business performance of contact center channels and oversaw the delivery and support of satellite television and other services.
Earlier in their career, Nicole was a Senior Manager of Marketing at Bell West, where they developed and implemented "Take-To-Market" plans for a range of products and services. Nicole also held customer care and sales management positions at Corus Entertainment.
Overall, Nicole Lang has demonstrated a strong leadership and management capability in the telecommunications and technology industries, with a focus on customer care and operational excellence.
Nicole Lang's education history began in 1984 when they enrolled at the University of Calgary. Nicole pursued a field of study in English Language and Literature, General and completed their studies in 1986. In the following year, from 1986 to 1987, they attended Lorenzo D’Medici Scuola per Stranieri in Florence, Italy, where they focused on Art History, Drawing, and Painting. Continuing their studies abroad, from 1987 to 1988, Nicole Lang attended L’Instituto per L’Arte e Restauro at Palazzo Spinelli in Florence, Italy. During this period, they studied Graphic Design, Marketing, and Photography. Lastly, in 1988 to 1989, they attended Emily Carr College of Art and Design in Vancouver, British Columbia, Canada, where they pursued Graphic Communications. No specific degree names were provided for any of the educational experiences.
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