Jennifer Mooney

Jennifer Mooney possesses extensive experience in customer service and team management within the banking and dental sectors. Currently serving as the Call Center Customer Service Manager at Kids Care Dental & Orthodontics since August 2019, Jennifer has effectively managed a hybrid team and developed new processes in response to COVID-19, establishing key performance indicators and workflows. Prior tenure includes a role as Senior Manager at U.S. Bank from August 2011 to August 2019, where Jennifer emphasized corporate values and staff development. Earlier, Jennifer held positions at Bank of America, starting as a Personal Banker and advancing to Assistant Banking Center Manager, focusing on sales excellence and customer relationship building. Jennifer earned a Bachelor's degree in Psychology from Bethany University.