Jennifer Jacobson is an experienced Client Implementation Manager at Kindbody, where responsibilities include overseeing client implementation projects, maintaining communication with stakeholders, and developing operational documentation. Prior roles include Client Service Manager at Empyrean, managing client satisfaction and service delivery, and a lengthy tenure at Willis Towers Watson, where Jennifer oversaw new client implementations and supported technical reviews as a Sales Engineer. Earlier experience includes leadership positions in implementation and claims at Employee Benefit Concepts Inc, and HR Generalist roles at LoVullo Associates, showcasing a strong background in administration, client relations, and employee benefits management. Educational qualifications include a Bachelor of Science in Business Administration and Management from the State University of New York at Fredonia and an Associate's degree in the same field from Erie Community College.
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