Rick Pharr

Rick handles the execution of Kipu's vision by delivering first in class customer experience. He brings over 30 years of fast-growing software and SaaS experience. Rick comes to us from WebPT, a SaaS-based provider of an end-to-end EMR, billing, and practice management solution for physical therapy, where he served as Senior Vice President of Operations overseeing all customer-facing activity. WebPT scaled almost 3X during Rick’s tenure and now counts over 20,000+ clinics. Before WebPT, Rick was the Chief Operating and Customer Officer of SmartVault, a high-growth SaaS provider of document management and client portal solutions, and owned the entire customer journey from sales to support. Before SmartVault Rick was the VP of Customer Enablement and I.T. for Seismic Micro-Technology (SMT) where he served on the executive team transforming the family-owned business into a fast-growing professional organization. Before SMT, Rick oversaw the enterprise security and compliance support teams for Symantec. Rick graduated with honors and has a BS in Business Management and Information Technology.