Fadwa EL ASBI

Fadwa EL ASBI has a diverse work experience spanning different industries and roles. Fadwa currently works at Klarna as a Business Operations Lead, starting in February 2023. Prior to that, they worked at Smart Protection from September 2020 to February 2023 as a Customer Service Manager, where they managed a team of B2B customer service in the cyber security sector. Fadwa also worked at Scalefast as a Customer Care Expert from May 2020 to September 2020, providing B2C post-sale customer service for various e-commerce businesses.

Before that, Fadwa worked at Spotahome as a Training and Quality Manager from February 2019 to February 2020, where they conducted quality audits and trainings for the Customer Experience department. Fadwa also held the role of Voice of the Customer from April 2018 to January 2019, and Customer Service Sales Representative from September 2016 to May 2018 at Spotahome.

Fadwa's earlier work experience includes working as a Business Developer at Kimia in August 2016, a Marketing Assistant at Maison Hôtel in February 2016, a Marketing Intern at Avito.ma from May 2015 to July 2015, and a Business English Teacher at VIP English Academy from January 2015 to May 2015. Fadwa also worked as an Animator and Entertainer at Acacia Resort Parco dei Leoni from July 2013 to September 2013.

Fadwa EL ASBI obtained a Bachelor's Degree in Management Information Systems, General from the International Institute for Higher Education in Morocco. This educational journey took place from 2011 to 2014. Continuing with their pursuit of knowledge, Fadwa went on to earn a Master's Degree in Marketing and Sales from the EAE Business School in the year 2015 to 2016.