Kevin Smith

Kevin Smith has a diverse work experience spanning over several industries. Kevin currently works as an Operations Manager for Klarna, where they have held multiple roles, including managing their Service Accelerator Program. Prior to this, they worked as an Operations Manager for credit disputes and disputes at Klarna, providing support to vulnerable customers in times of financial hardship and bereavement.

Before joining Klarna, Kevin served as a Diplomatic Security Officer for the U.S. Department of State from 2019 to 2021. Kevin also worked as a Tour Guide for OURWAY Tours in 2019.

In previous years, Kevin held various positions such as Resort Team Leader at Jet2.com from 2017 to 2019, Case Assessment Officer at the UK Ministry of Defence from 2016 to 2017, and Director of Global Operations and Senior Operations Manager at Crisis24 in 2015.

Kevin'searlier career includes serving as a Police Inspector at Police Scotland from 1990 to 2014, where they managed staff, major incidents, and emergencies. Kevin also had a role as a Crime Investigations Support Officer - Detective Sergeant at the National Crime Agency from 2003 to 2009.

Kevin began their career as a Soldier in the British Army, serving from 1984 to 1990. With their extensive background in operations management, crisis response, and security, Kevin brings a wealth of experience to their current role as an Operations Manager at Klarna.

Kevin Smith, the Operations Manager, has a diverse education history spanning multiple decades. In 1978, they enrolled at Stranraer Academy and studied maths, English, physics, chemistry, and geography. Kevin completed their education at the academy in 1983, achieving 9 O Grades and 5 Highers.

In 2021, Kevin Smith enrolled in the Klarna Service Delivery Leadership Program at Mindset AB. This program focused on organizational leadership, and they completed their studies in 2022. Additionally, they obtained a certification as a certified professional manager from COPC Inc. in June 2021.

It is important to note that Kevin Smith also obtained a certification from Mindset AB's Klarna Service Delivery Leadership Program in June 2021.