Lea Stolpe is an accomplished professional with extensive experience in operational leadership and strategy, currently serving as Head of Workplace Group at Klarna since September 2021, overseeing global operations across 50 offices. Prior roles at Klarna include Operations Manager for Strategy & Planning, where Lea drove efficiency in customer operations, and Product Manager for AI Chatbot & Self-Service, leading a product team to enhance complaint reporting accuracy through advanced AI techniques. Previous experience at Deliveroo involved roles such as Planning & Performance Lead and Operations & Strategy Lead in Rider Operations and Restaurant Operations, focusing on automating processes, data analysis, and strategic implementation across multiple markets. Educational qualifications include a Master of Studies from the University of Oxford and a Bachelor of Arts from King's College London, as well as an International Baccalaureate from Frankfurt International School.
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