Colleen Grogan

Colleen Grogan is a seasoned professional in the field of customer success and content marketing, currently serving as the Principal Customer Success Manager at Klaviyo since September 2023. With prior experience as a Senior Customer Success Manager at Brandwatch, Colleen developed strategies that maximized customer value and drove account renewals. Previous roles include Relationship Manager at FastPay, where Colleen managed C-suite relationships, and Account Director at Catalyst, where responsibilities encompassed strategic consultancy for major marketing sectors. Colleen’s extensive background in content marketing includes significant positions at Brafton Inc., overseeing high-revenue portfolios and implementing retention strategies. Colleen holds a Bachelor of Business Administration in Marketing from Loyola University Maryland.