Rei Medrano has worked in a variety of roles since 2012. From 2012 to 2014, Rei worked as a Technology Support Technician at Woodforest National Bank, where they provided support to over 5000 employees and a million customers. In 2014, Rei moved to Norton Rose Fulbright as a Desktop Support Analyst, where they provided assistance with Microsoft products, Blackberry, and Apple products. In 2015, Rei joined ElderCounsel, LLC as an Application Support Specialist/Jr Project Manager and assisted with server/network and local installations. From 2018 to 2019, Rei worked as a Senior Technical Service Representative at Xola, where they supported multiple businesses globally with Xola's booking software. In 2019, Rei joined SmartVault Corporation as a Technical Support Team Lead, handling technical escalations for Smartvault clients. Finally, in 2020 Rei moved to ArbiMed Inventory as a Technical Team Lead/ System Implementation Manager, where they provided technical support, responded to client requests, and built client relationships.
Rei Medrano's education history includes a Bertelsmann Data Science Challenge Scholarship from Udacity in 2018, a Comptia A+ from LearnSmart Academy in 2016, a General Studies degree from San Jacinto College between 2007 and 2010, and a Diploma from Galena Park High School between 2003 and 2007. Additionally, Rei Medrano has obtained various certifications from institutions such as HubSpot and LinkedIn, including Service Center Software Certified, Body Language for Leaders, Communicating with Confidence, Finding Your Introvert/Extrovert Balance in the Workplace, Gretchen Rubin on Creating Great Workplace Habits, and the Grow with Google Challenge Scholarship.
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