Alexandre Mailhot possesses extensive experience in engineering leadership and customer success within the technology sector. Currently serving as Engineering Lead at Klient since October 2019, Alexandre oversees product development, manages the Software Development Life Cycle, leads DevOps initiatives, and handles customer service issues. Previous roles include Vice President of IT & Systems, where Alexandre ensured compliance with SOC2 and ISO standards, and Director of Customer Success, focusing on customer service policies and operations. Alexandre's earlier experience includes positions at Safe Engineering Services & Technologies and CAE, where responsibilities ranged from software development to project leadership in military and aerospace contexts. Academic credentials include a bachelor's degree in Computer Engineering from Université de Sherbrooke and a Project Management Professional (PMP) certification.
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