Christian Dahl

Christian Dahl is an accomplished leader with extensive experience in customer relationship management and IT service delivery, currently serving as the Customer and Delivery Director at KMD since March 2021. Previously, Christian held prominent roles at TDC NET and TDC Group, including Director of Information Technology Development and Operations, where responsibilities encompassed overseeing IT services, project management, and ensuring operational excellence. Christian's educational background includes an MBA from AVT Business School, leadership training from TDC Group, and a degree in Organizational Leadership from Roskilde University. Notable achievements include the successful implementation of IVR Selfservice and Value Based Call Routing within customer service initiatives.