Ben O'Sullivan

Ben O'Sullivan has a diverse work experience spanning different industries and roles. Ben began their career as an Administrative & Clerical Bank Coordinator at NHS England, where they provided and coordinated temporary workers and assisted with database maintenance. Ben then worked as a Volunteer Coordinator at Global Vision International, where they provided volunteer support and managed administrative duties.

Moving into the real estate industry, Ben worked as a Community Consultant at AvalonBay Communities, achieving high PPSF rents and winning awards for leasing excellence and customer service. Ben continued to excel in the property management field, becoming an Assistant Property Manager at Prometheus Real Estate Group, where they coached and counseled teams and provided exceptional customer service.

Ben then took on the role of Community Manager at Thrive Communities, responsible for the overall operations of a luxury waterfront community. Ben led the region in customer service and increased NOI. Ben further enhanced their skills as a Community Manager at Griffis Residential, overseeing the operations of a large community and leading a team in sales, marketing, budgeting, and resident relations.

Prior to their current role, Ben served as a Business Manager at Alliance Residential Company, where they exceeded leasing goals, maximized resident retention, and managed the operations of two luxury boutique properties.

Currently, Ben works at Knock® CRM, starting as a Customer Success Manager and progressing to Senior Customer Success Manager and CSM Team Lead - Enterprise. Ben is currently serving as the Manager of Customer Success, demonstrating their expertise in driving customer success and managing teams in a CRM environment.

Ben O'Sullivan attended the University of Birmingham from 2003 to 2007, where they pursued a Bachelor of Science (B.Sc.) degree in Environmental Science.