Angelou S.

Angelou S. is a Brand Ambassador at KONE, where responsibilities include representing the brand, connecting with customers, and utilizing social media for product promotion. Previous roles at KONE included Customer Service Administrator and Customer Service Agent, handling lift and escalator queries while utilizing various software such as Salesforce and SAP. Angelou's background also includes experience at FedEx Express Australia in multiple customer experience roles, focusing on complex freight inquiries and issue resolution. Additional experience includes customer support positions at Sydney Metro and Woolworths Supermarkets, enhancing skills in customer service and communication. Angelou is currently pursuing a Certificate in Criminal Justice at Charles Sturt University, building on a diverse educational background in human resources, communication, and safety management.