Ken Arend

Ken Arend is a seasoned IT support specialist currently serving as a MacOS ITOSS Desktop Support Specialist at Koniag Government Services since January 2023. Prior to this role, Ken worked at Apex IT Consulting, LLC, from November 2016 to January 2023, providing tier 1-3 support through various channels and effectively resolving technical issues for clients. Ken's earlier experience includes serving as an Assistant Manager and Sommelier at BevMo! from December 2009 to October 2015, where responsibilities included providing end-user support and coordinating with IT for technical challenges.