Tokia Hampshire

Tokia Hampshire is an experienced IT professional with a strong background in technical support and help desk operations. Currently serving as a Senior IT Help Desk Associate at Koniag Government Services since April 2023, Tokia previously held the position of Senior Technical Support Executive at Tata Consultancy Services from March 2016 to April 2023, where responsibilities included assisting end-users with support requests and documenting interactions for knowledge management. Prior experience includes a role as Technical Support Executive at Auritas, where Tokia was involved in case documentation and collaboration with the support team on urgent client issues. Tokia holds a Bachelor of Science in Computer Science from Central State University and an Associate of Arts in Music from Sinclair Community College.