James Darling

James Darling is an experienced WAN Engineer currently working at Konnect IT Group, Inc., where responsibilities include troubleshooting and resolving incidents across various City of Chicago Asset, Information Services groups. Previously, James served as a Network Engineer at PSM Partners, assisting the University of Chicago with a Network Modernization Project. Additional roles include Network Operations Engineer II at Nitel, where James identified and resolved network issues, and positions at BMO Harris Bank and Walgreens, focusing on network infrastructure support and VoIP implementation. James began professional experience at Computer Sciences Corporation, providing Level 3 desktop and network support services. James holds a Bachelor of Science in Industrial Technology from Illinois State University.