Fernanda Reis

Fernanda Reis is currently the Head of Collections & Customer Experience at Kontempo. She previously held roles such as Customer Relationship & Experience Manager México at Creditas and Customer Team Finance Management Intern at Procter & Gamble. Fernanda has a Master of Business Administration (MBA) from USP and a Bachelor's degree in International Relations from Universidade Estadual Paulista Júlio de Mesquita Filho. Her experience includes leading customer service teams, managing post-sale operations, and optimizing debt recovery strategies while prioritizing customer satisfaction.