Mia

Mia Ma is an experienced professional in operational analytics and sales operations, currently serving as a Senior Manager at Korn Ferry since July 2019. Previously held roles include Sales Operations Analyst and Sales Operations Specialist, where responsibilities encompassed data analysis, performance tracking, and operational support for global sales teams. Mia has also been involved in customer care management, conference coordination, and special events support, demonstrating expertise in enhancing customer satisfaction and optimizing operational processes. Academic qualifications include a Master's degree from Indiana University Bloomington and degrees in Advertising and Public Administration from Shanghai Jiao Tong University.