Joost de Boer

Joost de Boer is an accomplished professional with extensive experience in customer operations and service delivery within the ICT sector. Currently serving as Manager Customer Operations and Manager Service Delivery at Korton Group B.V. since January 2019, Joost oversees the iMotum vertical team, ensuring excellent ICT services for various organizations. Previously, Joost held roles as Hoofd Support at Spaarne Gasthuis and Service Manager at Macaw, where responsibilities included managing customer service portfolios and support teams. Joost's background also includes technical positions as System Engineer/C++ Developer at CS Net and System Design Engineer at Automatic Signal BV, alongside educational credentials in Information Technology from Amsterdam University of Applied Sciences and ITIL certifications. Joost combines expertise in ITIL with strong analytical and mediation skills, focusing on aligning business needs with effective service delivery.