David Jacobs

David Jacobs is a seasoned professional with extensive experience in account management and customer success across various industries. Currently serving as the Lead of Account Management at Kount, an Equifax Company, since April 2020, David oversees customer satisfaction and retention for over 150 customers while executing strategic initiatives to meet revenue targets. Previously, David managed a customer success team at Wells Fargo, leading a team of 20 bankers and emphasizing digital service education and quality assurance. David's background includes operations management at ExaDigm, Inc., and customer service roles at Expo Design Center, Regal Entertainment Group, and Merchant First Inc., showcasing a strong focus on training, team development, and customer relations throughout a progressive career.