Ketan Deshpande

Customer Success Manager at kPoint

Ketan Deshpande is a skilled professional with a robust background in customer success, account management, and engineering. Currently serving as a Customer Success Manager at KPOINT since April 2024, Ketan focuses on empowering enterprises through innovative video intelligence solutions. Previously, Ketan held various roles at graas from August 2019 to May 2024, including Account Manager, where responsibilities included managing the brand's P&L for D2C stores and optimizing client digital journeys. Ketan also served as a Customer Solutions Engineer, providing post-go-live support and conducting training sessions. Earlier experience includes a Post Graduate Internship at General Motors, where involvement in manufacturing operations provided hands-on experience in process engineering. Ketan holds a Master of Technology in Manufacturing Engineering and Automation from COEP Technological University and a Bachelor's degree in Engineering from Savitribai Phule Pune University.

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