Lucy Dyde

Lucy Dyde is an experienced professional in operations and implementation leadership, currently serving as a Senior Implementation Lead at Kraken since November 2021, after holding the position of Operations Manager. Prior to this, Lucy managed operations at Octopus Energy from December 2019 to November 2021. Lucy's extensive background in operations management includes a long tenure at The Co-operative Energy from August 2011 to December 2019, where multiple roles were undertaken, including Operations Manager, Learning and Development Manager, Customer Service Manager, Customer Service Specialist, and Customer Service Agent. Early career experience includes four years as a Customer Service Representative at AXA from August 2007 to August 2011. Lucy Dyde completed high school education at Coundon Court School and Community College from 1997 to 2002.