Max Pelz has a strong background in business intelligence and analytics. In their most recent position as a Business Intelligence Lead at Kranus Health, they are responsible for the entire BI lifecycle, utilizing Google Cloud Platform and The Modern DataOps Cloud. Max also leads CRM development efforts using Pipedrive, Hubspot, and Make.
Prior to that, Max worked as a Business Intelligence Analyst at Medbelle, where they owned the entire BI lifecycle in complex business models and managed stakeholders across the company and with external engineering consultants.
Before that, Max served as a Customer Care Analytics Lead at Vivid Money, leading an agile team and managing stakeholders to make customer care a value center. Max also worked as a Data Analyst, owning business intelligence and analytics within customer care, and as a Workforce Management Specialist, implementing WFM processes and contributing to business intelligence and analytics.
Earlier in their career, Max worked as a CS Senior Specialist at N26, driving customer satisfaction and business intelligence in the Complex Cases Team within a highly regulated environment.
Overall, Max Pelz has demonstrated expertise in business intelligence, analytics engineering, stakeholder management, and team leadership throughout their work experience.
Max Pelz has a diverse education history. From 2022 to 2023, Max attended the Hasso Plattner Institute, focusing on Edge AI, Quantum Computing, and QML. Before that, in 2020, Max completed a course in Customer Analytics and Operations Analytics at Wharton Online. From 2012 to 2018, Max studied at Freie Universität Berlin, majoring in Mathematics, Computer Science, and Economics. In terms of additional certifications, Max completed the Speed Reading Mastery Course and the Speed Reading Foundation Course from Iris - Speed Reading & Memory Training in June and February 2022, respectively. Furthermore, Max obtained a certification in Improving Communication Skills from Wharton Online in December 2019.
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