Raymond McRae has extensive experience in client delivery and customer service operations, currently serving as Client Delivery Leader, Customer Experience Leader, and Operations Manager at Kura (CS) Ltd since September 2018. Prior to this role, Raymond held positions as Operations Manager and Customer Service Team Manager at Parseq from July 2014 to September 2018. Additionally, Raymond was a Customer Service Team Manager at NHS Direct from May 2012 to June 2014. Educational qualifications include attendance at South Shields Marine School from September 2008 to June 2009.
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