Caroline Cannamela

Caroline Cannamela has extensive work experience in various roles, with their most recent position being the Head of Customer Care at La Fourche since April 2023. Prior to that, they worked at Joko as the Head of Customer Care from January 2020 to December 2022, where they were responsible for hiring and training care agents, leading a team of senior customer care experts, and implementing processes to ensure excellent customer experience. Caroline also managed care operations and was involved in building Joko's side business. Before their time at Joko, they worked at WILCO as a Startup Accelerator Manager and Account Manager in their Retail & E-commerce Acceleration Program from July 2019 to December 2019 and from April 2017 to July 2019, respectively. Caroline also gained experience as a Business Developer at EGI Group in 2016 and as a Customer Development Assistant at Cryptosense from 2015 to 2016. Caroline started their career at BEYABLE as an Account Manager in 2014, and prior to that, they briefly worked as a Right-hand CEO at Open Ocean. In 2013, they worked as a Sales Assistant at LeKingStore.com, and in 2012, they gained experience in customer service at Maritalia Hotel Group.

Caroline Cannamela pursued their education at Novancia Business School Paris, where they obtained a Bachelor of Commerce degree in Marketing & Entrepreneurship from 2011 to 2014. Following this, they continued their studies at Novancia Business School Paris and received a Master's Degree in Business Development with a focus on Entrepreneurship and Development of innovative activities from 2014 to 2016. Prior to their time at Novancia, Caroline attended Institut du Mont Saint Jean from 2008 to 2011 and completed their Baccalauréat in the Scientific field.