Jessica Buzzell

Jessica Buzzell is a seasoned customer service professional currently serving as Customer Service Lead at Lacerta Group, LLC since December 2022. Prior to this role, Jessica accumulated extensive experience at Portage Plastics Corp from 2006 to 2022, progressing from Receptionist/Customer Service Assistant to Customer Service Representative, responsible for managing inquiries, reports, and customer interactions. Additionally, Jessica worked as a Sales Associate at Perfumania from 2014 to 2017, where responsibilities included customer engagement and sales support. Jessica's earlier experience includes serving as a Rehabilitation Aide at Divine Savior Healthcare, managing patient care and administrative tasks. Jessica is also a qualified Internal Auditor with ISO and SQF certifications.