Aiko Iwai has a diverse professional background with extensive experience in client success, operations, and finance. Currently serving as the Head of Client Success and Growth Operations Administration at Ladder.io since July 2019, Aiko has also held key positions in previous organizations, including Human Resources Support Specialist at Capital Placement, Email Support Manager at VIP Outlet, and Operations Support at LawnStarter Lawn Care. Prior experience includes serving as a Senior Finance and Collections Specialist at Google, Partner Relations Manager at FullGlass, and Senior Sales Team Manager at Elipsys Global Inc. Additionally, Aiko held the role of Card Activations Lead at JPMorgan Chase & Co. and worked as a Sales Representative at NCO Group. Aiko holds a Bachelor of Science degree in Tourism from Far Eastern University.
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