Laura Grabowski

Laura Grabowski is an experienced professional in the financial services industry, currently serving as a Quality Assurance Specialist at Lafayette Federal Credit Union since July 2021, and previously as a Mortgage Loan Officer. Laura's extensive background includes a role as Assistant Store Manager in Merchandising at HomeGoods from August 2017 to July 2021, and a significant tenure at USAA from March 2010 to May 2017 as a Loan Officer and Effectiveness Coach. In this position, Laura provided training to loan officers and managers, ensuring compliance with the latest industry processes. Prior experience also includes serving as a Customer Service Representative at Citi from September 2008 to February 2010, where responsibilities involved managing client interactions for checking and savings accounts and addressing fraud-related matters.