Shawn Ashcraft

Shawn Ashcraft is an experienced Network Engineer currently at Lake Medical Imaging since January 2023. Previously, Shawn held positions including Senior IT Support Specialist at Nash Plumbing & Mechanical, where responsibilities included providing effective IT support, managing incidents through an IT Service Management platform, and exceeding SLAs. As an IT Analyst at Scarlett Group, Shawn provided extensive support for a diverse client base and resolved issues using various tools. Additional roles include Information Technology Specialist at Gulf Mechanical Contractors, where significant cost savings were achieved, and Senior IT Specialist at Florida Heart & Vascular Multi Specialty Group, delivering multi-level network support across multiple locations. Educational qualifications include a Bachelor's degree in Network Administration and an Associate's degree in Business Management from American InterContinental University, along with a high school diploma focused on Psychology.