Mauricio Dueñas has a diverse work experience spanning multiple roles and companies. In 2014, they started their career at Lamudi as an Executive Salesperson, where they successfully achieved high conversion rates and exceeded team averages. Due to their performance, they were promoted to the post-sales area, dealing with customer service and renewal. Mauricio faced technical issues and challenges with the post-sales team due to resource limitations. Mauricio then moved on to become a Coordinator of Post-sales, where they interviewed and trained personnel, set monthly goals for the department, and monitored Key Performance Indicators (KPIs). Mauricio further expanded their responsibilities by creating and implementing an Up-sell area to cross-sell premium products to key clients. In 2019, they transitioned to a Sales Manager position, implementing the Up-sell strategy across the sales team and providing consultative sales training. Most recently, Mauricio joined Light Project S. as a Commercial Specialist, focusing on account recovery and minimizing cancellations through effective management of complex customer situations.
From 2008 to 2012, Mauricio Dueñas attended Universidad del Valle de México. During this period, they focused on studying Communication and Media Studies. No information is available regarding the degree they acquired at this university.
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