James Kent is an experienced Patient Access Epic Analyst currently employed at Penn Medicine Lancaster General Health since December 2021. Prior to this role, James served as a Grand Central/Cadence Epic Analyst at UPMC from June 2015 to December 2021 and held the position of Information Technology Technician. James began a career in IT as a Help Desk Analyst with Randstad USA from February 2010 to February 2016. Academically, James holds a Bachelor of Science in Information Technology and an Associate of Arts in Information Technology, both obtained from the University of Phoenix between 2016 and 2019.
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