Po Ki YEUNG is a Senior Technology Services Specialist at 連卡佛 since April 2023, focusing on ITSM in accordance with ITIL v4 standards, including the implementation of Jira Service Management and ITSM workflow design. Previous experience includes working as a Customer Support Executive at TecRetail Limited from November 2021 to April 2023, providing business application support for a prominent French luxury fashion brand in the APAC market and coordinating support for various retail technology issues. Po Ki YEUNG also held sales and operations roles at OrganicMama Limited and CATALO Natural Health Foods Ltd., managing online order systems and retail operations, respectively. Po Ki YEUNG holds a Master of Philosophy in History and Anthropology from The Hong Kong University of Science and Technology and a Bachelor of Arts in History from Lingnan University.
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