Anthony Frias is a Senior Customer Success Manager at Laserfiche, where responsibilities include managing a portfolio of 48 enterprise clients and achieving a 99% client retention rate through strategic partnerships and enhanced customer experiences. Previously held roles at Laserfiche include Channel Customer Success Manager, where Anthony exceeded yearly retention goals and achieved LATAM’s highest renewal rate. Experience at Square included positions as a Customer Success Specialist, consistently surpassing call volume quotas and maintaining high customer satisfaction scores. Earlier roles include Purchaser/Account Executive at Display Fabrication Group Inc, where Anthony managed inventory and production forecasts, and Marketing Sales Athlete at Nike, providing insights into global marketing initiatives. Anthony holds a Bachelor of Business Administration in International Business from the University of San Francisco.
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