Rachel McDermott

Rachel McDermott has a diverse work history, starting in 2011 as a Multifunctional Staff Volunteer at Cuan Mhuire Rehabilitation Centre, where they promoted building security and ran programs on drug and alcohol abuse. Rachel then worked as Bar/Floor Staff at McGrattans Pub, providing exceptional customer service. In 2013, they were a Market Research Specialist at Simon Homes of Spinnaker Group, collecting and analyzing data and designing educational materials. Rachel joined Indeed.com in 2015 as a Client Support PPC Advertising Specialist, where they trained and instructed clients on using customizable products and created content for product updates and internal training. Rachel also worked as a Team Member at Cineworld Cinemas Ltd, greeting customers and assisting them in person and over the phone. In 2017, Rachel became a Marketing Executive at VideoElephant, managing marketing and promotional activities. In 2018, they worked as a Marketing & Operations Consultant at Comhar Design, before joining Later as a Customer Happiness & Content Specialist, where they wrote technical guides, managed the Facebook Community Group, and collaborated with the product and marketing teams. Throughout their career, Rachel has also operated as a self-employed Website Copywriter/Creative Editor/Article & Blog Writer, focusing on SaaS startups and adapting content to brand voice and demographics.

Rachel McDermott completed their Bachelor's Degree in English Media and Cultural Studies from Dún Laoghaire Institute of Art, Design and Technology from 2011 to 2015. Rachel then pursued further education in Digital Marketing & Online Communications, obtaining a Dip. from the European Institute of Communications in 2017.