Sharni Howden

Sharni Howden is an experienced professional with a strong background in business improvement and channel optimization at Latitude Financial Services since January 2020, holding roles such as Channel Optimisation Leader and Business Improvement Lead. Prior to this, Sharni worked at Vocus Group Limited from April 2009 to January 2020, where responsibilities included managing a 250-seat contact center, serving as a Business Analyst, Change and Communications Manager, and Program Manager, among other positions. This extensive experience encompasses both onshore and offshore management, showcasing a solid foundation in service delivery and technical support.