Douglas de Paula

Douglas de Paula currently serves as an Analista de operações at Latitude.sh since February 2023. Prior to this role, Douglas amassed experience as an Analista de suporte de TI at Ford Motor Company from November 2021 to March 2023, where responsibilities included second-level client support, troubleshooting, and technical assistance for various devices. Douglas also worked as an Analista de suporte at Stefanini Brasil from July 2021 to March 2023, and as an Analista de suporte técnico at IT2B - Tecnologia from July 2020 to June 2021, providing both in-person and remote support for internal users, workstations, and various IT equipment.