Taylor Gilmore is a seasoned professional in customer success, currently serving as a Senior Customer Success Manager at LaunchDarkly since October 2024. Previously, Taylor held various roles at Kandji, including Enterprise Customer Success Manager, where the focus was on Apple device management solutions. Experience also includes a Customer Success Manager position at Datadog and senior and consulting roles at EF Educational Tours. An early career in production and communications involved internships and assistant roles at ELEMENT Productions and WCVB-TV, along with editorial positions at The Amherst Wire. Taylor's educational background includes a Master of Science in Global Media Studies from The London School of Economics and dual Bachelor of Arts degrees in Communication and Journalism from the University of Massachusetts Amherst.
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