James Cotterman

James Cotterman is a Senior Analyst at Laundry Service since November 2022, with extensive experience in social media management acquired during over a decade at Groupon. At Groupon, James held multiple titles including Global Social Media Manager, where responsibilities included managing global social networks and maintaining a consistent brand voice to enhance visibility. Previous roles such as North American Community Manager and Social Media Coordinator involved strategic engagement and customer satisfaction across various platforms. James holds a Bachelor's degree in Communications from the University of Maryland, completed in 2009.