Midhat Mullai

Midhat Mullai is a dedicated professional with extensive experience in customer service and technical support. Currently serving as a Premium Customer Care Specialist at Laurel Road since January 2022, Midhat excels in delivering exceptional member service and fostering strong relationships. In tandem, Midhat has held multiple roles within the Connecticut National Guard since February 2015, including Satellite Communications Operator and Maintainer, where significant expertise in satellite communications and equipment maintenance is demonstrated. Previous experience includes positions as a Joint Operations Center Technician and IT Specialist Customer Support, showcasing strong organizational and technical skills. Midhat's foundational education includes a Bachelor's Degree in Multi-/Interdisciplinary Studies from Western Connecticut State University and an Associate of Science in General Studies from Naugatuck Valley Community College, with further education at Fullstack Academy from October 2023 to April 2024.